LEGAL REFERENCE

Our Terms Shape Your Account

When you open an account with top805, you're joining a platform built around clear rules and your payment security. These terms explain how we operate, what you can...

Account SecurityPayment ClarityLobby AccessDispute ResolutionIndonesia-Focused
top805 Our Terms Shape Your Account

Policy Foundation & Jurisdiction

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Policy Questions & Support

Live Chat Our support team is available during lobby hours to clarify any term or account policy. Open the chat widget in your account dashboard and ask directly.
Email Support Send policy questions to [email protected]. We respond within 24 hours with detailed explanations of any term affecting your account or payments.
Account Settings Review your active terms, payment method agreements and account restrictions directly in your settings panel. Update preferences anytime.
REVIEW SIGNALS

Why These Terms Matter

Account Protection

Our terms define how we secure your login, protect your DANA, OVO, GoPay and QRIS transactions, and prevent unauthorized access to your lobby and balance.

Payment Transparency

Every deposit method—QRIS, DANA, OVO, GoPay—is covered by clear deposit, withdrawal and fee terms so you know exactly what happens when you fund your account.

Dispute Clarity

If a transaction doesn't match your expectation, our terms outline the exact steps we take to investigate and resolve it within your supported region.

Lobby Rules

Terms explain what games you can access, how bonuses work, and what actions might restrict your account—so you play with full confidence.

Regional Compliance

We've built these terms around Indonesia's payment landscape and local regulations, so every rule reflects what matters to you.

Ongoing Updates

We notify you of any term changes via email and in-account alerts. You can always review the current version in your settings.

Consistency Across Our Policies

Privacy PolicyCovers how we collect and protect your personal data. Works hand-in-hand with these terms to keep your account safe.
Payment TermsDetails DANA, OVO, GoPay and QRIS deposit and withdrawal rules. Linked directly from these terms for easy reference.
Bonus TermsExplains how promotions work, when they apply, and what account actions affect your eligibility. Updated weekly on the promo board.
Account RestrictionsOutlines when we might limit or suspend access, and how you can appeal. Enforced consistently across all supported regions.
Dispute ResolutionStep-by-step process for resolving payment or account issues. Same procedure for all players, regardless of payment method.
Responsible Account UseGuidelines for maintaining a healthy account. Includes deposit tracking tools and account pause options available anytime.
Termination PolicyExplains when and why we might close an account, and what happens to your balance. Transparent and applied uniformly.
SERVICE CONTEXT

What Defines Our Platform

01
Instant Account Setup Open your account in seconds with email or phone. No lengthy verification delays—you're in the lobby and ready to explore within moments.
02
Four Payment Paths DANA, OVO, GoPay and QRIS are built into every deposit screen. Choose your preferred method and fund your account without leaving the page.
03
Live Lobby Access Once your account is active, the full live casino, slot rooms and sportsbook markets are yours to explore. No hidden restrictions or staged unlocks.
04
Transparent Fees Every deposit and withdrawal shows the exact fee upfront. No surprise charges—what you see is what you pay when you move money.
05
24/7 Account Control Pause your account, update payment methods, or review your transaction history anytime from your dashboard. Full control, always available.
06
Indonesia-First Design These terms, our payment options and our support are all shaped around how Indonesia players actually use the platform every day.

Terms & Conditions Questions

Yes. Whether you deposit via DANA, OVO, GoPay or QRIS, the same account terms apply. Payment-specific rules are covered in our Payment Terms, linked from your account settings.

You can update your email, phone number and payment method anytime in your account settings. Some details like your ID may require verification before changes take effect.

Contact our support team with your transaction ID and details. We investigate within 48 hours and respond with findings. If we confirm an error, we reverse it immediately to your account.

Deposit and withdrawal limits vary by payment method and account age. Check your account dashboard for your current limits, or ask support to review them with you.

You can request account closure anytime from your settings. We'll process any remaining balance to your payment method within 5 business days, then close your account permanently.

We update terms only when necessary for security or compliance. You'll receive email notice of any change at least 14 days before it takes effect. You can always review the current version in your settings.

These terms outline how bonuses work generally. Specific promotion rules are posted on the promo board and in each offer's details. Always read the promotion terms before claiming.